MLS is made up of a unique team of individuals. Our employees and management have significant experience in the business of healthcare, and a deep understanding of the healthcare industry.
Our organisation relies on a strong culture of:
- TEAMWORK – Management and employees, working as one cohesive team
- ACCOUNTABILITY – Taking charge in our areas of work and being responsible leaders
- COMMUNICATION – Maintaining open communication with every other member of the team and sharing ideas for continuous improvement
This is who we are, and who we’re proud to be – a team of professionals, offering our best to our customers in the healthcare industry.
Key Appointments:
Key Account Manager (Operations): Our Key Account Managers ensure that the Operational and Value Chain needs of Medical Device Principals are met. Working closely with Medical Device Principals, they play a pivotal role in mapping the key stakeholders’ requirements by optimizing the effectiveness and efficiency of the supply network.
Passionate about continuous improvements and meeting service excellence, Our Key Account Managers look for opportunities to incorporate innovative, technologically driven and transformational solutions to enhance the lives of patients, hospitals, health care providers and medical professionals.
Customer Service Specialist: Our Customer Service Specialists ensure that the Customer Orders are fulfilled according to their requirements. Engaging the needs of patients, hospitals, health care providers and medical professionals, they are a complementary extension of Our Medical Device Principals’ Sales and Marketing Professionals by conveying important customer feedback, and managing special customer order requirements.
As a vital customer interfacing role in the supply network, Our Customer Service Specialists are service oriented individuals driven to be highly valued partners to the customers they serve.
Logistics Specialist: Our Logistics Specialists ensure that the Medical Devices and Equipment are handled in accordance to Regulatory and Product Specific requirements. Focusing on the delivery of Medical Devices and Equipment to the Customers in an efficient, timely and consistent manner, they are an essential pillar in supporting our Medical Device Principals’ Business operations by managing their products with a high level of product and application knowledge.
As the backbone of the supply network’s operations, Our Logistics Specialists are motivated individuals committed to the service and product deliverance critical to saving or transforming patients’ lives.